Sarah Sonmez

RECEPTIONIST

I am an experienced and approachable healthcare administrator with a diverse background that includes qualifications in Childcare and Travel and Tourism, along with extensive administrative experience in hospital, GP, and dental practice environments.

My early qualifications in Childcare provided me with a strong foundation in communication, patience, and empathy-skills that are essential when working closely with patients and their families in a healthcare setting. These qualities help me offer a warm, reassuring presence, particularly for nervous or younger patients visiting the dental practice.

In addition, my background in Travel and Tourism has equipped me with excellent customer service skills, attention to detail, and the ability to manage multiple tasks efficiently-ensuring a smooth and positive experience for every patient from the moment they arrive.

I have worked in a range of clinical settings, including NHS hospitals, GP surgeries, and dental practices, where I have developed a thorough understanding of medical administration. My responsibilities have included appointment scheduling, patient coordination, record management, and handling sensitive information with professionalism and discretion.

I take pride in being highly organized, approachable, and adaptable. My goal is always to support the clinical team effectively while ensuring patients feel comfortable, informed, and well cared for at every stage of their visit.